Royal Gwent Hospital – Newport

Last updated 2019

Here are the latest details we have for the tinnitus service at the Royal Gwent Hospital in Newport.

Royal Gwent Hospital

Cardiff Road

Newport, NP20 2UB

In which department would a tinnitus patient’s first appointment be?

Could be Audiology primary care service, ENT or Audiology

What is the average waiting time for a patient’s first appointment (in weeks):

Depends on referral route 2-5 weeks to Audiology, longer for ENT

To access the tinnitus service, does a patient need to have had an ENT appointment first?


If no, how does a patient arrange to be seen at your tinnitus service

Unilateral, pulsatile tinnitus are for ENT, bilateral tinnitus directly to audiology via GP or primary care Audiology

After the first appointment, if necessary, where would a tinnitus patient be referred on to:


What is the average waiting time for this appointment (in weeks):

20+ weeks unless non routine

Which staff members are involved in your tinnitus service?

  • Senior Audiologist
  • Hearing Therapist

What equipment is available for tinnitus patients in your department?

  • Ear level white noise generators to keep
  • Table top sound therapy devices – demonstration only
  • Pillow speakers – to keep
  • Sound pillows – to keep
  • CDs – demonstration only
  • Combinations aids

The following are offered to tinnitus patients:

  • Cognitive Behaviour Therapy
  • Mindfulness
  • Relaxation exercises
  • Stress management
  • Elements of mindfulness, CBT- for tinnitus are used, as well as sound therapy, changing thoughts, advice on relaxation, access to stress management classes

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