West Middlesex University Hospital – Isleworth

Last updated 2019

Here are the latest details we have for the tinnitus service at the West Middlesex University Hospital

West Middlesex University Hospital

Twickenham Road

Isleworth, TW7 6AF


In which department would a tinnitus patient’s first appointment be?

ENT & Audiology (no sudden or unilateral tinnitus) depending on the symptoms

What is the average waiting time for a patient’s first appointment (in weeks):

ENT 16+ weeks; Audiology 6 weeks

To access the tinnitus service, does a patient need to have had an ENT appointment first?


If no, how does a patient arrange to be seen at your tinnitus service

The GP can only refer directly to Audiology if the tinnitus onset has been gradual and is bilateral.

After the first appointment, if necessary, where would a tinnitus patient be referred on to:

  • Audiology
  • Hearing Therapy

What is the average waiting time for this appointment (in weeks):


Which staff members are involved in your tinnitus service?

  • Senior Audiologist
  • Rehabilitative Officer

What equipment is available for tinnitus patients in your department?

  • Ear level white noise generators – to keep
  • Table top sound therapy devices – demonstration
  • Pillow speakers – demonstration
  • CDs – to keep

The following are offered to tinnitus patients:

  • Cognitive Behaviour Therapy
  • Relaxation exercises
  • CBT through the IAPTS programme is recommended for people with anxiety and depression. We also offer a tinnitus support group if the person has already been seen in ENT & hearing therapy before and they continuously struggle to manage their tinnitus


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