West Bromwich | British Tinnitus Association

Last updated 2019

Here are the latest details for the tinnitus service at the Sandwell Audiology Service in West Bromwich

Sandwell Audiology Service

Lyng Centre for Health & Social Care

Frank Fisher Way

West Bromwich, B70 7AW


In which department would a tinnitus patient’s first appointment be?


What is the average waiting time for a patient’s first appointment (in weeks):

Less than 6 weeks for the Direct Referral Tinnitus Service

To access the tinnitus service, does a patient need to have had an ENT appointment first?


If no, how does a patient arrange to be seen at your tinnitus service

We have a Direct Referral tinnitus service so a patient can be referred by their GP or other professional

After the first appointment, if necessary, where would a tinnitus patient be referred on to:


If a Direct Referral they continue in Audiology. If from ENT they would be referred to Audiology

What is the average waiting time for this appointment (in weeks):

The Direct referral route is quicker. To be referred to ENT depends on their waiting list times

Which staff members are involved in your tinnitus service?

  • Head of Audiology
  • Senior Audiologist
  • Audiologist

What equipment is available for tinnitus patients in your department?

  • Ear level white noise generators – to keep
  • Table top sound therapy devices – to keep
  • Pillow speakers – to keep
  • CDs – to keep

The following are offered to tinnitus patients:

We offer a broad based tinnitus counselling service. We would not label our service as offering cognitive behavioural therapy or mindfulness as a specific technique. We are not currently able to offer relaxation sessions.

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