Talk to us | British Tinnitus Association

Our Tinnitus Support Team has many years of experience supporting people with tinnitus. We provide information, advice and emotional support to people living with this difficult and often misunderstood condition. 

How to get in touch

The following services are available Monday to Friday from 9am to 5pm (excluding bank holidays).

Please note that while we do have an in-depth understanding of tinnitus, we are not medically qualified and are therefore unable to give medical advice.

Freephone helpline

Call 0800 018 0527

Web chat

Click the chat icon at the bottom of the screen


Email us at [email protected] 


If you have a quick question text us on 07537 416841

Such a friendly, helpful and informative person who not only advised but listened and reassured. Thank you so much  – BTA Helpline Caller

Need support at other times?

Take On Tinnitus

You can access our free online learning resource Take On Tinnitus which is available all day, every day. Take on Tinnitus has been designed for people who have just begun to experience tinnitus, but is also a valuable resource for those who have experienced the condition long term. 

The Helplines Partnership

Helplines Partnership MemberThe BTA meets all of The Helplines Partnership’s good practice criteria and are therefore authorised to display the member logo.

The National Lottery Community Fund and HM Government logoLottery Community Fund logo
Funding from the Coronavirus Community Support Fund, distributed by The National Lottery Community Fund, has helped us with staffing and promotional costs for helpline. Thanks to the Government for making this possible. This service has also received funding from the National Lottery Awards for All programme.

Video soundtrack: Creative Commons Music by Jason Shaw on Audionautix.com

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