Stage 1:
Explain your issue to the event host on the day, or by email to Maisie Carscadden, Events Manager or by calling 0114 250 9933 option 4.
Stage 2:
If you are not satisfied with our initial response, you can submit a formal complaint to Lucy Straker, Head of Communications.
Stage 3:
If you are not satisfied with our response to your complaint, you can escalate your complaint to Caroline Savage, Director of Fundraising & Communications.
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